This Privacy Policy describes how we handle information in connection with the Memteer service. It explains what we collect, how we use and share it, and the choices available to you.

Information we collect

• Account information such as your name and email address.
• Content you upload or create in the service, including documents and configuration you choose to store.
• Service usage information such as features used, interactions, and basic device or browser details.
• Support communications and feedback you provide.

How we use information

• Provide and maintain the service, including processing documents and powering features such as agents and widgets.
• Protect the service, including access controls, monitoring for misuse, and maintaining reliability.
• Improve the product experience, for example by understanding general feature usage in aggregate.
• Communicate with you about service updates and respond to support requests.

Your choices and rights

• You can access, update, or delete certain account information from your workspace settings.
• You may request export or deletion of account data by contacting us at the address below, subject to applicable law and service requirements.
• Administrators can configure access controls and document scopes within the service.

Security

We take steps to protect information, including technical and organizational measures appropriate to the service. No method of transmission or storage is completely secure, and risk cannot be eliminated.

Sharing

We may use service providers to help operate the service and they may process information on our behalf in accordance with our instructions. We may also share information if required by law or to protect rights, property, or safety.

Retention

We keep information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Administrators can configure certain retention settings in the workspace.

Changes

We may update this Privacy Policy to reflect changes to the service. We will indicate the date of the latest revision at the top of this page.

Contact

Questions about this policy? Contact us at privacy@memteer.com.